Privacy Policy for PriceLadderKings.com
PriceLadderKings.com (“we,” “us,” or “our”) is dedicated to safeguarding your privacy and the security of your personal information. This Privacy Policy outlines how we collect, use,
Our commitment to your privacy is governed by applicable data protection laws and regulations worldwide, including, but not limited to, the General Data Protection Regulation (EU) 2016/679 (“GDPR”) for individuals in the European Economic Area (EEA) and the UK General Data Protection Regulation (UK GDPR), as well as the California Consumer Privacy Act (CCPA) for California residents, USA.
By accessing or using PriceLadderKings.com, you acknowledge and agree to the terms of this Privacy Policy. If you do not agree with these terms, please refrain from using
1. Introduction and Scope
This Privacy Policy applies to all visitors, users, and clients of PriceLadderKings.com. Given the nature of futures trading, which often involves sensitive financial information and strict regulatory oversight, we maintain a high standard of data protection to ensure compliance and build trust.
2. Information We Collect
We collect various types of information from and about our users, which may vary depending on your interaction with our Services (e.g., Browse the site, registering for an account, subscribing to newsletters, or accessing trading-related tools).
a. Personal Information You Provide Directly: This includes information that can be used to identify you. We collect this when you:
- Register for an Account or Service: Your full name, email address, postal address, telephone number, date of birth, and country of residence.
- Complete Account Verification (KYC/AML): National identification numbers (e.g., Social Security Number, Tax Identification Number, passport details), copies of identification documents (e.g., passport, driver’s license), proof of address (e.g., utility bills), and financial information related to your income, assets, employment, and trading experience. This is legally required for compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations before you can engage in actual trading activities or access certain advanced features.
- Make Payments or Transactions: Bank account details, credit/debit card information, and transaction history relevant to deposits, withdrawals, or service fees.
- Communicate with Us: Content of your emails, chat logs, phone call recordings (for quality assurance, training, and regulatory record-keeping), and feedback from surveys or customer support inquiries.
- Subscribe to Communications: Your email address for newsletters, updates, or marketing materials.
- Participate in Forums or Discussions: Any information you choose to share in public or private areas of our Services.
b. Information Collected Automatically: As you navigate through and interact with our Services, we use automatic data collection technologies. This information helps us operate, secure, and improve our Services.
- Usage Data: Details of your visits, including traffic data, location data, logs, pages viewed, time spent on pages, search queries, and the resources you access.
- Device Information: Your IP address, operating system, browser type, device identifiers, screen resolution, mobile network information, and language preferences.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your
Browse patterns. - Essential Cookies: Necessary for the website to function (e.g., session management, security).
- Analytics/Performance Cookies: To understand how users interact with our site, measure performance, and identify areas for improvement.
(e.g., Google Analytics – we typically anonymize IP addresses where possible). - Functionality Cookies: To remember your preferences and enhance your user experience (e.g., language settings).
- Advertising/Targeting Cookies: (If applicable) To deliver relevant ads and measure campaign effectiveness.
- You can manage your cookie preferences through our cookie consent banner or your browser settings. Please refer to our separate Cookie Policy for more detailed information.
c. Information from Third Parties: We may receive personal information about you from third-party sources only where legally permitted or required, including:
- Identity Verification Services: To confirm your identity and comply with KYC/AML obligations.
- Credit Reporting Agencies: To assess creditworthiness where relevant for financial services.
- Futures Commission Merchants (FCMs) / Brokerage Partners: If you are referred to us by a partner, or if we facilitate your connection to a trading platform, they may share relevant account or transaction data with us, subject to their privacy policies and your consent.
- Publicly Available Sources: Limited information from public databases or social media platforms to verify provided data or for fraud prevention.
3. How We Use Your Information (Legal Basis for Processing)
We process your personal information strictly based on a valid legal basis, as required by GDPR and other data protection laws:
- To Provide and Maintain Our Services (Performance of a Contract):
- To operate your account, process transactions, facilitate access to trading services (if applicable), and provide customer support.
- To fulfill our obligations arising from any contracts entered into between you and us.
- For Legal and Regulatory Compliance (Legal Obligation):
- To fulfill our legal and regulatory duties, including KYC/AML checks, fraud prevention, sanctions screening, and reporting to financial authorities (e.g., CFTC, NFA, ESMA, FCA) and tax authorities.
- To respond to lawful requests from public authorities (e.g., court orders, subpoenas).
- For Security and Fraud Prevention (Legal Obligation & Legitimate Interests):
- To protect our Services and users from unauthorized access, fraudulent activities, and cyber threats.
- To monitor and investigate suspicious account activity.
- To Improve Our Services (Legitimate Interests):
- To analyze usage patterns, conduct research, and gather statistical data to enhance website functionality, content, and user experience.
- To troubleshoot technical issues and optimize performance.
- For Communication (Legitimate Interests & Consent):
- To send you essential service-related updates, administrative messages, and security notifications.
- To send you marketing communications, newsletters, and promotional offers about our services or relevant third-party products, where you have provided your explicit consent or where we have a legitimate interest (e.g., for existing customers within legal limits). You can opt-out of marketing communications at any time.
- For Business Operations (Legitimate Interests):
- For internal record-keeping, auditing, billing, and general business management.
- To enforce our terms of service and other agreements.
- With Your Consent (Consent):
- For specific purposes where we have explicitly obtained your consent. You have the right to withdraw this consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
- For specific purposes where we have explicitly obtained your consent. You have the right to withdraw this consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
4. How We Share and Disclose Your Information
We may share your personal information with selected third parties in the following circumstances, strictly for the purposes described:
- Service Providers (Data Processors): We engage trusted third-party vendors and service providers who perform services on our behalf (e.g., IT infrastructure, identity verification, payment processing, analytics, customer support, marketing). We ensure these service providers are bound by strict contractual obligations (including Data Processing Agreements where required by GDPR) to protect your information, use it only for the purposes we specify, and comply with all applicable data protection laws.
- Financial Institutions and Regulators: To facilitate your trading activities, we may share information with futures commission merchants (FCMs), clearinghouses, exchanges, banks, and relevant regulatory bodies (e.g., CFTC, NFA, ESMA, FCA) as required by law for reporting, compliance, and supervision.
- Affiliated Entities: We may share your information with our corporate affiliates for operational purposes, providing integrated services, and internal management, subject to the same protective measures outlined in this policy.
- Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or similar transaction, your personal information may be transferred to the successor entity. We will notify you of any such change in ownership or control.
- Legal Requirements and Law Enforcement: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court order, subpoena), or to protect our rights, property, or safety, or the rights, property, or safety of others.
This includes exchanging information with other organizations for fraud prevention and credit risk reduction. - With Your Consent: We will share your personal information with other third parties only with your explicit consent for a specific purpose.
We do not sell your personal information to third parties for their direct marketing purposes without your explicit consent.
5. Data Security
We implement a comprehensive suite of technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure,
- Encryption: Using industry-standard encryption protocols (e.g., TLS/SSL) for data in transit and, where appropriate, encryption for data at rest.
- Access Controls: Restricting access to personal information to authorized personnel on a strict “need-to-know” basis, with regular reviews and audits.
- Network Security: Employing firewalls, intrusion detection/prevention systems, and robust network segmentation.
- Regular Audits and Testing: Conducting regular security audits, vulnerability assessments, and penetration testing by independent third parties.
- Data Minimization: Collecting and retaining only the personal data that is strictly necessary for the stated purposes.
- Employee Training: Providing ongoing data protection and security awareness training to all employees.
- Multi-Factor Authentication (MFA): Strongly recommending and enabling MFA for account access to enhance user security.
- Physical Security: Securing physical access to our data centers and critical infrastructure.
- Incident Response Plan: Maintaining a robust plan for detecting, responding to, and mitigating data breaches, in accordance with applicable regulatory notification requirements (e.g., GDPR breach notification).
While we employ rigorous security measures, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
6.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected,
- The nature and sensitivity of the data.
- The purpose for which the data was collected.
- Any legal or regulatory obligations (e.g., financial regulations often mandate retaining client records for several years after account closure, regardless of deletion requests).
- The necessity for dispute resolution or the establishment, exercise, or defense of legal claims.
Once your personal information is no longer needed for these purposes, we will securely delete or anonymize it in accordance with
7. Your Rights and Choices (GDPR, CCPA, and Other Applicable Laws)
Depending on your jurisdiction and the nature of our processing, you may have the following rights regarding your personal information. We are committed to facilitating the exercise of these rights:
- Right to Access: To request access to the personal data we hold about you and to receive a copy of that information.
- Right to Rectification: To request that we correct any inaccurate or incomplete personal data we hold about you.
- Right to Erasure (“Right to Be Forgotten”):
To request the deletion of your personal data in certain circumstances (e.g., when it is no longer necessary for the purposes collected). Please note: This right is subject to significant limitations, particularly in the financial services industry, where regulatory requirements often mandate retaining certain data for specified periods, overriding requests for deletion. We will inform you if we are unable to comply due to legal or regulatory obligations. - Right to Restrict Processing: To request that we restrict the processing of your personal data in certain situations (e.g., if you contest the accuracy of the
data, while we verify it). - Right to Object to Processing: To object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
- Right to
Data Portability: To receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller, where technically feasible and where the processing is based on consent or contract. - Right to Withdraw Consent: Where we rely on your consent for processing, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing based on consent before its withdrawal.
- Right to Lodge a Complaint:
To lodge a complaint with a supervisory authority (e.g., relevant Data Protection Authority for GDPR, Attorney General for CCPA) if you believe our processing of your personal data infringes applicable laws.
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 11. We may need to verify your identity to protect your information before fulfilling your request. We will respond to your request without undue delay and in any event within one month of receipt of the request, which may be extended by two further months where necessary.
8. International Data Transfers
Your personal information may be stored, processed, and transferred to countries outside of your country of residence, including jurisdictions that may not provide the same level of data protection as your home country
When we transfer personal data internationally, particularly from the EEA or UK to third countries, we implement appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include:
- Standard Contractual Clauses (SCCs): Implementing SCCs approved by the European Commission or the UK Information Commissioner’s Office, which are legally binding agreements designed to protect personal data during transfers.
- Adequacy Decisions: Relying on countries deemed to provide an adequate level of data protection by relevant authorities (e.g., EU adequacy decisions for certain countries).
- Binding Corporate Rules (BCRs): For intra-group transfers, if applicable.
- Your Explicit Consent: Obtaining your explicit consent for the transfer where no other legal basis or safeguard applies, after informing you of the potential risks of such transfers.
By using our Services, you acknowledge and agree that your personal information may be transferred to and processed in countries outside
9. Third-Party Links
Our Services may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to
10. Children’s Privacy
Our Services are not intended for individuals under the age of 18 (or the legal age of majority in your jurisdiction for engaging in financial activities). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take immediate steps to delete that information. If you believe we might have any information from or about a child,
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, our data practices, or if you wish to exercise your rights, please contact